Contact Us

Got a question? We're here to help.

Whether you're unsure about personalisation, need help with an order, or just want to check something before you buy, we're happy to hear from you.

We aim to reply to all messages within one working day. During busy periods, it might take slightly longer — but we always respond.

Every teddy is made to order — so if you need help with your design or want to check something before ordering, don’t hesitate to ask.