Whether you’re sending love to someone grieving or keeping a memory close yourself, our “Cuddle from Heaven” teddy bears are made to bring comfort.
Add a photo, a name, or a heartfelt message — and create a keepsake that offers warmth, support, and something to hold onto.
Whether you’re sending love to someone grieving or keeping a memory close yourself, our “Cuddle from Heaven” teddy bears are made to bring comfort.
Add a photo, a name, or a heartfelt message — and create a keepsake that offers warmth, support, and something to hold onto.
Our Teddies
Available in a choice of 28 different teddy bear styles
All are CE certified for all ages
Height approx. 20cm-23cm in seated position
Made from ultra-soft 100% polyester plush
Available in a choice of 28 different teddy bear styles
All are CE certified for all ages
Height approx. 20cm-23cm in seated position
Made from ultra-soft 100% polyester plush
Delivery
Christmas Delivery Update
Orders placed after 10 December.
We’ve now reached our Christmas order capacity. Any orders placed after 10 December will follow our extended 10–12 working day processing time and will arrive after Christmas.
Orders placed on or before 10 December are still guaranteed for Christmas delivery.
Every teddy is individually customised by hand in our Yorkshire workshop.
Quick Turnaround
We aim to personalise and dispatch all orders within 2–3 working days.
During busy periods, we’ll share any delays clearly on-site before you order.
Free UK Delivery
All orders include free Royal Mail 48 Tracked shipping.
You’ll receive tracking by email once your teddy is on the way.
Christmas Delivery Update
Orders placed after 10 December.
We’ve now reached our Christmas order capacity. Any orders placed after 10 December will follow our extended 10–12 working day processing time and will arrive after Christmas.
Orders placed on or before 10 December are still guaranteed for Christmas delivery.
Every teddy is individually customised by hand in our Yorkshire workshop.
Quick Turnaround
We aim to personalise and dispatch all orders within 2–3 working days.
During busy periods, we’ll share any delays clearly on-site before you order.
Free UK Delivery
All orders include free Royal Mail 48 Tracked shipping.
You’ll receive tracking by email once your teddy is on the way.
Returns
Personalised items are non-returnable
As each bear is custom-made, we’re unable to accept returns for change of mind — in line with UK Distance Selling Regulations.
Faulty or damaged item?
Please contact us within 48 hours of delivery with a description and photos.If we’ve made a mistake, we’ll offer a replacement or a full refund, including return postage where needed.
Personalised items are non-returnable
As each bear is custom-made, we’re unable to accept returns for change of mind — in line with UK Distance Selling Regulations.
Faulty or damaged item?
Please contact us within 48 hours of delivery with a description and photos.If we’ve made a mistake, we’ll offer a replacement or a full refund, including return postage where needed.
Create a Gift They’ll Truly Treasure — in 3 Simple Steps ✨
1
1. Choose your teddy
Pick from 28 adorable styles, perfect for any occasion or memory.
2
2. Add photo/text
Personalise it with a name, date, message, or photo — whatever feels right.
3
3. We print & deliver with care
Your custom teddy is lovingly printed, packed, and sent straight to their door.
Amazing soft and fast delivery. Would recommend to family and friends.
w*******s
June 30, 2025
Perfect
Genuinely, it's perfect. Great material and just simply gorgeous.
catarina.couto20
May 17, 2025
Beautiful bear
Beautiful bear ....staff were lovely and helpful x
sara lou
April 30, 2025
Made my sister cry
Absolutely beautiful! Made my sister cry as she now has something with our grandad. Thank you so much!
Emily-Anne Williams
March 29, 2025
Angel teddy bear
It came abit late but it was well worth the wait, my dad passed away 3 weeks ago and myself and my son's are finding it really hard...
chantelle
06 May, 2025
Exceeds expectations simply beautiful
Over exceeds expectations again this is the 2nd teddy this time got an orangutan, it’s beautiful thank you so much
W. Harbour
13 June, 2025
Memory bunny
Bought a memory bunny for our granddaughter who sadly passed. It is so beautiful, more than I expected...
Sharon Snook
14 June, 2025
A One-of-a-Kind Gift They’ll Keep Forever 🌟
You’re not just giving a teddy — you’re giving a keepsake they’ll hold onto for years.
With every name, message or memory you add, you’re creating something that won’t be forgotten, long after the moment has passed.
Designed for the Moments That Matter Most 💫
Choose from 28 teddy styles and personalise with names, messages or photos — so you can give a gift that feels meaningful, thoughtful, and entirely theirs.
It's an easy way to show you care, whatever the occasion.
Create a Moment They’ll Never Forget 💖
It’s the kind of gift that makes them pause, smile, and maybe even tear up.
A teddy that carries your love, wrapped in softness — and remembered long after it’s unwrapped.
Comfort You Can Feel Good About Giving 🤗
Every teddy is made with soft plush fabric and stitched for safety — so you can give a comforting gift that’s worry-free, huggable, and made to last.
It’s the kind of present that feels just as reassuring to give as it does to receive.
I bought this cute Teddy for my partners birthday I wanted something memorable for him cause we lost our little precious fur baby in July so now he can still give her cuddles
Absolutely beautiful! I purchased this for my granddaughter off her uncle in heaven. My 5yr old daughter wants one as she thought it was sent from heaven by her big brother 🥺🫶🏼 When it arrived my daughter (granddaughters mum & my son who passed younger sister) shed a tear. Extremely happy with this purchase it’s one of the best things I’ve ever brought x
Absolutely love them. Ordered two. One for my daughter and one for my nephew as a gift after my mum; their grandma passed away in June. Really lovely gift.
Was sceptical about ordering originally as I came across the website via a Facebook ad but I’m so glad I took the risk the teddy turnt up 1 day after it was due & it was so worth it. The teddy itself is really soft & the image has turnt out really well
Really pleased with how this item turned out. Took a little while to come but that was more a Royal Mail issue. These items are well worth the money and a great keepsake.
Really love my 2 memory teddies there a lot better than I thought they would be definitely worth the money and I'll definitely be returning for more , plus they donate to animal rescues that you pick from a list which is a bonus as I have rescued the majority of my little doggies.
Keep up the good work please.
One very very happy customer 😀
Xxxxxxx
My daughter loves her gift from her Granny, Granny passed away in February and I wanted to do something special for my daughter she misses her Granny very much and in June was my daughters 10th birthday so this gift was very fitting for her to think Granny done this for her. Great communication when I sent a email, replied very quickly.
Absolutely made up with how my little boys Teddy is! A little smaller than I thought but I’m still very happy with it! My little boy loves it so much & doesn’t want to go anywhere without his ‘hoppy hazel’
Thankyou so so much Teddy rescue!
I’ve had people in my family say they’re ordering one soon!!
Love our purchase so much we just lost our soul dog and this is a gorgeous reminder of her and we get to give it a cuddle every day my little boy loves it thank you much
My husband passed away and I've been struggling. Miss him so much. I chose an orangutan because, Our last holiday together, we went on our dream holiday to Borneo. The orangutans were the beautifulest and so amazing. I loved the idea of a hug from heaven because I know chris is hugging me. We always loved hugging. So thank you. I will always treasure it. Liza.
So happy with this teddy, I got in memory of my mum for my new baby niece something she will always be able to keep and cuddle. Will definitely be ordering again. Thank you so much
Item is lovely but general service/delivery/customer care is atrocious item meant to take 6/10 days I’ve waited 21 days with no communication from seller despite several emails
Most orders are made and dispatched within 1-2 working days. You’ll receive tracking info as soon as it's dispatched, and we always do our best to meet important dates.
All orders are dispatched via fully tracked delivery services from Royal Mail and Evri.
If you're unsure, just message us before ordering.
Can I change my order if I’ve made a mistake?
If you’ve spotted a typo or need to update something, please get in touch as soon as possible after ordering.
We personalise each teddy quickly, so once production starts, changes might not be possible — but we’ll always try to help if we can.
Can I include a gift message or gift wrapping?
Every order includes free personalisation and arrives neatly packaged in a little white gift bag — ready to give.
While we don’t offer full gift wrapping yet, many customers send teddies directly as gifts.
You can add a gift note at checkout and we’ll make sure a card with your message is included in the order - and that no pricing is included in the parcel.
Choosing a selection results in a full page refresh.